We may collect the following categories of information:

• Account information: name, email address, password (hashed), and profile photo if you provide one.
• Social login information: when you use Facebook Login, we receive your public profile (name), email address, and profile picture URL from Facebook, as permitted by your Facebook settings and our app permissions.
• Order and shopping data: cart items, wishlist items, delivery addresses, order history, and payment-related status from our payment providers (we do not store full card numbers).
• Technical data: IP address, browser type, device information, and cookies or similar technologies needed to operate and secure the Services.
• Communications: messages you send to support, including deletion requests.

We use your information to:

• Create and manage your Nsglow account and authenticate you (including via Facebook Login).
• Process orders, deliveries, returns, and customer support requests.
• Personalize your shopping experience and show relevant products or promotions.
• Send transactional emails (order updates, password resets, security notices).
• Detect fraud, enforce our Terms of Service, and improve Service reliability.
• Comply with legal obligations.

We do not sell your personal information. We do not post content to your Facebook timeline or contact your Facebook friends on your behalf.

If you choose "Continue with Facebook," Facebook shares with us the data you authorize (typically name, email, and public profile picture). We use that data only to create or sign you into your Nsglow customer account. Your use of Facebook is also governed by Facebook's Privacy Policy.

You can disconnect Facebook access at any time in your Facebook settings under Settings & privacy → Settings → Apps and websites. Disconnecting Facebook does not automatically delete your Nsglow account; see our Data Deletion page to remove your Nsglow data.

We may share information with:

• Service providers who help us operate the platform (hosting, email delivery, payment processing, shipping partners), under contractual confidentiality obligations.
• Authorities when required by law or to protect rights, safety, and security.
• A successor entity if we are involved in a merger, acquisition, or sale of assets, subject to this policy.

We retain account and order information for as long as your account is active and as needed to fulfill orders, resolve disputes, enforce agreements, and meet legal, tax, and accounting requirements. When you request deletion, we delete or anonymize personal data as described on our Data Deletion page, except where retention is legally required (for example, completed order records).

We use industry-standard measures such as HTTPS, hashed passwords, and access controls to protect your data. No method of transmission or storage is 100% secure; please use a strong password and keep your login credentials confidential.

Depending on your location, you may have the right to:

• Access or correct your account information.
• Request deletion of your personal data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, email support@nsglow.com or follow the steps on our Data Deletion page.

The Services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the Services after an update means you accept the revised policy.

Nsglow Fashion
House 12, Road 5, Dhanmondi, Dhaka 1205
Email: support@nsglow.com
Phone: +880 1700-000000