Welcome to Nsglow Fashion("Nsglow," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website and related shopping services (the "Services"). By creating an account, signing in (including with Facebook), browsing, or placing an order, you agree to these Terms and our Privacy Policy.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and place orders. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.
2. Accounts and social login
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. When you sign in with Facebook or another provider, you authorize us to create or access your Nsglow account using the profile information that provider shares with us.
- Provide accurate registration information and keep it up to date.
- Do not share your account or impersonate another person.
- Notify us promptly at support@nsglow.com if you suspect unauthorized access.
3. Products, pricing, and orders
Product descriptions, images, and prices are shown for shopping purposes and may change without notice. We reserve the right to refuse, cancel, or limit orders (for example, due to stock errors, pricing mistakes, suspected fraud, or payment failure). An order is accepted when we confirm it and/or begin fulfillment.
4. Payments and shipping
You agree to pay all amounts due for your orders using the payment methods we support. Shipping times are estimates. Risk of loss passes according to the shipping terms applicable to your order and region. Customs duties or local taxes (if any) may be your responsibility unless stated otherwise at checkout.
5. Returns and refunds
Return eligibility depends on product type, condition, and the return window communicated at purchase or on our site. Refunds, when approved, are issued to the original payment method where possible. Contact support@nsglow.com for return assistance.
6. Acceptable use
You agree not to:
- Use the Services for unlawful, fraudulent, or abusive purposes.
- Scrape, reverse engineer, or interfere with the platform or other users.
- Upload malware or attempt to gain unauthorized access to systems or data.
- Misuse promotions, coupons, or referral programs.
7. Intellectual property
Nsglow branding, logos, product imagery, and site content are owned by us or our licensors. You may not use them without prior written permission, except as needed to browse and purchase through the Services.
8. Disclaimers
The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.
9. Limitation of liability
To the fullest extent permitted by law, Nsglow and its founders, employees, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Services. Our aggregate liability for any claim related to the Services will not exceed the amount you paid us for the order giving rise to the claim in the twelve (12) months before the claim.
10. Termination and data deletion
We may suspend or terminate accounts that violate these Terms. You may stop using the Services at any time. To request deletion of your account and associated personal data, follow the instructions on our Data Deletion page.
11. Changes
We may update these Terms periodically. The "Last updated" date will change when we do. Continued use after changes constitutes acceptance of the updated Terms.
12. Contact
Nsglow Fashion
House 12, Road 5, Dhanmondi, Dhaka 1205
Email: support@nsglow.com
Phone: +880 1700-000000
Questions? Contact us at support@nsglow.com or +880 1700-000000.
